Jennifer Steadman Jennifer Steadman

7 Tips to Make Financial Conversations Great!

The financial conversation is one of the most important ones you’ll have with your patients. During this conversation, you have an opportunity to help patients achieve optimal health by verifying that they value dental care and are financially comfortable moving forward with treatment. Here are 7 tips to help with you financial conversations!

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Jennifer Steadman Jennifer Steadman

How to Operate Short- Staffed Without Sacrificing Patient Experience or Team Morale

Today, many dentists are experiencing team turnover and are actively seeking hygienists, assistants, and administrative professionals to fill permanent positions. An open seat in the office can mean your current team is operating in overdrive. The same can happen when a team member is out of the office due to illness, a family issue, or even a well-deserved vacation. Any of these situations can result in increased stress for the team. As a leader, you want to minimize stress. Here are a few ways to save time and ensure patient experience isn’t affected.

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Jennifer Steadman Jennifer Steadman

When it Comes to Leading Leaders, use your BICEPS

No matter your position in your practice, you are a leader to your team and your patients. As a leader, you sometimes have the hard job of leading other leaders and ultimately molding them into who they will be. Your needs don’t always come first; you take bullets for your team, you make every tough situation into a positive one, and you make the sun shine even on a rainy day. You want to make sure that you are being a positive and profound leader, not a poor one. Someone who strives for greatness and is always present for their team, no matter the circumstance.

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Jennifer Steadman Jennifer Steadman

Enhancing the Relationship Between Office Manager and Dentist

The dentist and practice administrator relationship is an important one.

Both are leaders in the practice, and if they don’t show a united front, the team and patients will sense it.

Working together and empowering each other shows the team what trust truly is.

Keep reading for tips on making your dental practice stronger, starting with enhancing the relationship between the office manager and dentist.

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Jennifer Steadman Jennifer Steadman

Cut Down On The Other No Show In Your Office: Interviews!

You’re looking to hire your next great team member, but so is everyone else!

The hiring process can be extremely time-consuming, especially when candidates don’t show for their scheduled office interviews.

Cut down on no shows and attract better candidates by mastering three important phases in the hiring process prior to in-person office interviews: the job ad, phone interview, and post-interview.

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Jennifer Steadman Jennifer Steadman

Managing Today by Utilizing Technology

Whether you are managing one office, 50, or 200, you need to stay organized and always be on your game. By implementing and utilizing technology you can use your time wisely and always have you fingers on the pulse of out practice (s) and team.

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